Get expert guidance on how to get back to work as lockdown eases. Or for help to manage the impact of COVID-19 on your business—including advice on sick pay, homeworking and furlough—call 0844 892 3932

Back to Work Toolkit

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For expert advice regarding coronavirus (COVID-19) in the workplace, speak to an expert today.

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Registered Office: Croner House, Wheatfield Way, Hinckley, Leicestershire, England, LE10 1YG. Croner Group Limited is authorised and regulated by the Financial Conduct Authority for the sale of non-investment insurance contracts.

Furlough guidance & letter template

Find out the rules on the government’s Coronavirus Job Retention Scheme and download an editable letter to give to staff who are to be furloughed. 

Remember, the situation in the UK is changing fast, and we refresh these documents regularly. Always check back in for the latest updates and contact your Croner advice team on  0844 892 3932.

Any information provided by Croner in relation to the Coronavirus Job Retention Scheme (“CJRS”) has been based on guidance published by the Government on its website ( which has been updated regularly. The information provided by Croner in relation to eligibility under the CJRS does not amount to ‘advice’ and Croner does not accept any liability or responsibility for the submission or accuracy of information provided to HMRC in support of claims under the CJRS. All claims submitted to HMRC in respect of the CJRS remain the sole responsibility of the employer.

Last updated 15th May 2020 at 17:00

The Job Retention Scheme & furlough

Watch the video to find out more about the UK’s Job Retention Scheme, including

  • Who the scheme applies to 
  • How to put employees on furlough 
  • How much pay employees will get while furloughed
  • The rules around tax, National Insurance and pensions for furloughed employees
  • And how to make a claim for employees’ wages


Published: 5th May 2020

Correct at the time of recording

Furlough navigator is an online tool for BrightHR that helps you collect the data you need to claim Job Retention Scheme grants in one secure place online. Here’s how it works:

Your furlough navigator tool

  • Pick staff for furlough: Set an employee’s status to furlough with a click of a button. Use your online calendar to see who’s on furlough, who’s on holiday and who’s on sick leave.
  • Track time off: Let the furlough navigator tool record how long your staff are on furlough. Then use this data to work out how much to claim back for wages. 
  • Access HR docs online: Get unlimited cloud storage space for your HR docs, including furlough letters. Keep docs safe, secure and easy to access for five years to meet government guidelines. 

Log in to BrightHR to start using your free furlough navigator tool today.


Guidance on getting back to business

Download your guide to reopening to learn how to get staff back to work safely as lockdown eases. Plus, access an editable letter for employees to evidence, if questioned when they are on the journey to work, that they cannot work from home.

Remember, the rules around lockdown will change over time. So, before you make any decisions about reopening your business, contact your Croner team for expert advice.

Call 0844 892 3932 and press option 1 for Employment Law advice and option 2 for
Health and Safety advice.

Reopening your workplace after lockdown



Letter to end
furlough due to easing or lifting of lockdown



Letter of eligibility that employee cannot work from home



Letter to recall employee to workplace due to easing or lifting of lockdown



Record of pre-return
to work after lockdown conversation